The Intuitive Collaborative Design groupwas charged with implementing a social networking and collaboration platform across Bell Labs. A primary focus was on integrated messaging and workflow collaboration.

Challenges

ICD was charged with creating an enterprise collaboration model focused on leveraging the intellectual and professional environment at Bell Labs. We needed to :

• Focus on communication and collaboration
• Communicate the value and ease of social networking to stakeholders
• Improve styling and UI behaviors

Solutions

We designed user-centric viewports across all feature areas and engineered in relevant cross-linking.

We formalized the webpart structure into a set of content areas and social networking features that could be invoked fluidly from anywhere in the system.

We "iconized" functionality for easy identification and comprehension

We designed a welcome page, FAQ's and UI behaviors that made the interactive features of the site engaging and self explanatory.

Focus on highly integrated messaging and also workflow collaboration models. Results appeared as part of the team's White Paper presentations.

Content Inventory, Wireframes, Information Architecture, CSS StyleGuide, Best Practices, Sitemap, DemoSite

This was a delightful engagement: A small, but high-powered team of forward-looking professionals working on cutting-edge stuff. A nice combination of practical and visionary.

Community Customer Self-service, Strategic Consulting Page templates, taxonomy, information architecture and styling, telecommute