Interactive design agency Publicis sub-contracted TCS to analyze, assess and propose solutions for international consulting firm Gap Gemini's website.

Challenges

Cap Gemini wanted to:

• deal with Content, Presentation and Functional issues
• focus on Marketing their services
• provide a Personalized Experience
• promote their Intellectual Collateral
• ease customer Self-Service

Solutions

We provided well-documented wireframes and prototypes to:

Reorganize layout & templates for content integration, easy scanning & one-click access

Expose appropriate paths & relevant links in a "dashboard" environment

Model interaction features that addressed Cap Gemini's business needs

Content Inventory, Site Evaluation, Demo Site, Wireframes, Information Architecture, Personas (Profiles)

The client has a huge knowledge base. The CRM and CMS aspects of this engagement were very interesting.

Corporate Self-Service & Marketing site, Wireframes, interaction design prototypes, information architecture, usability, documentation, telecommute