The Communication Studio LLC
Corporate E-Commerce Development
Staff: Documentation Manager & UI Designer (9 mo.)

As the Documentation Manager at Dow Jones Markets (formerly known as Telerate), I supervised the documentation, interface design and usability practice for the e-commerce Transactions Development Group.

Trade window popup
Freeddom International Brokerage trading screen
Documentation page

The Transactions Development Group provided professional development services to international clients:

  • online electronic stock brokerage
  • foreign exchange trading
  • commercial paper trading system
  • executive decision support
  • direct dealing for repurchasing agreements
  • financial analysis for trading
  • energy resources trading
  • interdealer brokerage systems (back end support)

As documentation Manager, I wasresponsible for defining our Windows and Web software development environments:

Requirements gathering criteria
UI standards
Document templates
Online and printed help
Technical specifications
Interface stylesheets

I also developed our Design Reource Center, a Lotus Notes-based shared information tool that provided comprehensive style guidelines and graphics libraries for all Trading Development Group projects.

Skills & Techniques : Visual Basic, RoboHelp, Lotus Notes, Erwin, Visio, MS Word documentation, Photoshop, HTML

I worked closely with the Change Develpment Manager to incorporate "best practices", standards and discipline in our development processes.