Global Tax Operate

The Global Tax Operate Process allows E&Y to organize and communicate their expertise so that it may be effectively outsourced in large-scale engagements. I fine-tuned the workflow, documentation and online help to allow the Engagement Team to customize the system for E&Y's clients. (Lotus Notes)

PeopleSoft Training

I helped create a series of highly interactive training/testing modules to train E&Y's Human Resurces staffers how to use the new software version. (Peoplesoft)

Quick Reference Cards

The technical support team needed to have basic Cisco maintenance instructions in a concise format for easy reference.

Document Maintenance and Sharing Strategy

E&Y's Programming Group wanted to establish a solid system for maintaining technical documentation. (Lotus Notes)

Employee Career Self Management website

I was part of a multi-skilled team that designed a highly interactive employee self-service assistence system for the Human Resources department. (HTML)