The Communication Studio LLC
Banking Backoffice Processes
Technical Writing (3 mo.)

The transactions processing development group at Sumitomo Bank wanted to document their back-end Unix processes for backing up financial data at the end of day.

I wrote up over 40 pieces of documentation covering the bank's mission-critical financial mainframe processes and data feeds through Unix scripts.

Example document page from RunBook

Runbooks

Administration Guide

Backup & Restore

Remote & Stored Procedures

Message Requirements

Interface Architectures

Naming Conventions

Conversion Policies

This project involved extensive requirements gathering and consultation working hand-in-hand with the coding development team and the business unit.

Financial Business Application, MS Word documentation, Unix