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User Assistance Personas (Profiles) Design Workshop Project Team Roles Design Resource Center

Insight	Grasp "the Big Picture". Holistic.
Problem-Solving	Identify and address critical issues.
Creativity	Think and act "out of the box" (Yes, I had to say it.)
Innovation	Improve what already exists. Fix the legacy.
Interpretation	Understand what's really going on.
Explanation & Presentation	Communicate effectively.
Organization & Librarying	Pull it all together into a coherent system.
Consistency	Do due diligence.
Detail Orientation	Follow-through on the whole package.