Our Mission

Our Mission and Values

We provide our clients with customized insurance and financial solutions that fit your unique needs and make it possible for you to flourish in business, at home and in life.

We are a world-class service organization that never loses sight that our clients come first. We take pride in building long lasting relationships by offering superior service that is based on wisdom, fairness, openness, guidance and trust.

Steve Grossberg
President and CEO

Trust

Acting with integrity takes precedence in everything we do. Our associates are proud of our heritage and are committed to continuing our legacy through open communication, hard work and sound ethical behavior.

Passion

We love what we do. Our associates are fully committed to helping businesses and individuals attend to their unique financial and insurance needs while planning wisely for the future. We constantly strive to better ourselves as a means to better serve our clients.

Responsiveness

Providing exceptional client service is the cornerstone of NIA. We respond to all customers in a timely, pleasant manner, and we genuinely listen to them in order to present information and solutions that are truthful, accurate and relevant. Our clients are our number one priority, and we take pride in helping them thrive.

Fairness

We pledge to present unbiased solutions to our clients that are based on knowledge, experience, value, needs, and price.

Excellence

We are committed to achieving excellence by cultivating our knowledge and talents in order to produce the highest quality results for our clients. Our associates are held to the highest standards of ethical behavior and are supported in their educational and training endeavors through our internal education program, NIA University.