Corporate E-Commerce
Dow Jones : On Staff
As the Documentation Manager at Dow Jones
Markets (formerly known as Telerate), I supervised
the documentation, interface design and usability
practice for the e-commerce Transactions
Development Group.
The Value Proposition
Challenges
The Transactions Development Group provided professional development services to international clients:
- online electronic stock brokerage
- foreign exchange trading
- commercial paper trading system
- executive decision support
- direct dealing for repurchasing agreements
- financial analysis for trading
- energy resources trading
- interdealer brokerage systems (back end support)
Solutions
As Documentation Manager, I was responsible for defining our Windows and Web software development environments:
- Requirements gathering criteria
- UI standards & Interface stylesheets
- Document templates & Technical specifications
- Online and printed help
I also developed our Design Reource Center, a Lotus Notes-based shared information tool that provided comprehensive style guidelines and graphics libraries for all Trading Development Group projects.