The Communication Studio


Insurance projects tend to be substantially sized, with a complex workflow. They often have a focus on "heavy lifting" and internal business rules.

"John was a pleasure to work with. He listened very carefully to all of the project stakeholders, amassed the project requirements, provided us with detailed documentation and created a look and feel that was just what we were looking for. John worked very well with our team at every level." Top Qualities: Great Results, Personable, Good Value

Lisa Spurlock, Vice President, Client Relations at Hartford

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KPMG needed a “CSS Cleanup” of their existing public site, with a focus on information architecture, best practices, conformance to accessibility standards, clear terminology, removing redundant code, integration with SharePoint, and bringing the technical development team up to speed on good process.

Chubb Surety

Surety bonding governs the fulfillment of contractual liabilities for the building and construction market. It is a complex set of interlinked business processes that involve bonds, contracts and multiple parties. We integrated across Chubb's internal business surety process on a JavaServer Faces (JSF) platform.

Allied North America

"From-the-ground-up" design of a national intranet at construction risk management-oriented insurance company - as a front-end to SharePoint platform.

The Hartford

This major financial firm needed to rollout their new customer and client-facing service in a short period of time. Since the online site is intended to deliver customer and client self-service, true "ease of use" was the focus of this UI makeover / functional redesign.

Prudential Insurance

Prudential already had an online public-facing website that allowed customers to apply for term life insurance in a self-service environment. The next phase was to provide an in-bank version of the web-based service which would allow client Bankers to assist their customers in buying term life insurance from their desk in the bank.

NIA Group

This total redesign for a customer-facing insurance aggregator website involved working directly with the CIO and Marketing Director to deliver a targeted, customer-centric site that generates viable sales leads.